Shipping Policy
At Kromedome, we strive to ensure that your orders are processed and delivered efficiently. This Shipping Policy outlines important information regarding shipping methods, costs, and timelines.
1. Order Processing
All orders are processed within [Insert Processing Time, e.g., 1-3 business days] after receiving your order confirmation.
Orders are not processed, shipped, or delivered on weekends or holidays.
You will receive a notification once your order has been shipped.
2. Shipping Methods and Delivery Times
We offer various shipping options, including standard and expedited delivery.
Delivery times vary depending on your location and the selected shipping method. Estimated delivery times will be provided during checkout.
3. Shipping Rates
Shipping charges are calculated based on your location, selected shipping method, and order weight.
Total shipping costs will be displayed at checkout before finalizing your purchase.
4. International Shipping
Kromedome offers international shipping to select countries.
International orders may be subject to customs fees, taxes, and import duties, which are the responsibility of the customer.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Use the tracking number to monitor the status of your delivery.
6. Delays and Issues
While we aim to meet estimated delivery times, delays may occur due to factors beyond our control, such as carrier delays or weather conditions.
If you experience issues with your delivery, please contact us at contact@kromedome.co.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at contact@kromedome.co. We will work with the carrier to resolve the issue and offer a replacement or refund if necessary.
8. Contact Us For any questions regarding this Shipping Policy, please contact us at:
Email: contact@kromedome.co
Thank you for choosing Kromedome. We appreciate your business!