At Kromedome, we aim to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

1. Returns

  • You may return items within [Insert Return Period, e.g., 30 days] of receiving your order.

  • To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

  • Certain items, such as [Insert Non-Returnable Items, e.g., perishable goods, custom products], are non-returnable.

2. Return Process

  • To initiate a return, please contact us at contact@kromedome.co with your order number and reason for the return.

  • Once your return is approved, we will provide instructions for sending the item back.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

  • Once we receive and inspect your returned item, we will notify you of the status of your refund.

  • Approved refunds will be processed to your original payment method within [Insert Refund Processing Time, e.g., 5-7 business days].

  • Shipping fees are non-refundable unless the return is due to our error.

4. Exchanges

  • If you received a defective or damaged item, we are happy to offer an exchange. Please contact us at contact@kromedome.co for assistance.

5. Late or Missing Refunds

  • If you haven’t received your refund within the stated timeframe, please check with your bank or credit card provider.

  • If the issue persists, contact us at contact@kromedome.co for further assistance.

6. Cancellations

  • Orders can be canceled before they are processed for shipment. Once an order is shipped, it cannot be canceled and must go through the return process.

7. Contact Us For any questions regarding this Return & Refund Policy, please contact us at:

Email: contact@kromedome.co

Thank you for choosing Kromedome. We value your business and are committed to providing quality service.